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Inbox14
Checkout crashes on Apply coupon
Avatar upload 413s over 4 MB
Date picker off by one in UTC−5
Footer link contrast below AA
Checkout crashes on Apply coupon
CriticalOne click files a reproducible report
Your cart
Subtotal$8.00
Coupon−$10.00
TotalNaN
The two minutes before it broke, already kept
AI analysis Critical
Root cause. POST /api/cart/coupon returned 500 once the discount pushed the total below zero.
TypeError: Cannot read properties of null at CartTotal (Cart.tsx:118:24)POST /api/cart/coupon 500 (412 ms) { code: "NEGATIVE_TOTAL" }Root cause and repro, written on arrival
import BugCatch from '@sphoro/bugcatch-web-sdk' BugCatch.init({ apiBase: 'https://api.bugcatch.sphoro.com', apiKey: 'bc_live_…', projectId: 'prj_8f21c',})Report a bug
The coupon made the page go blank
ScreenshotConsole 3Network 27
Send reportA bug button in your app, about 4 kB
Annotate with arrow, rectangle, freehand and blur.
The last two minutes, captured after the bug.
Start it, stop it, review it in the same form.
Log lines, uncaught errors and rejections.
Every fetch and XHR, with status and timing.
URL, viewport, browser, language and timezone.
For your own QA, support and engineers, on any site, including localhost. Extension docs
A button in your product, about 4 kB.
Errors and warnings, attached without asking.
Method, status and timing for each request.
Browser, OS, viewport and the page URL.
Offered in the widget, with file attach.
They hear back, and can answer. No sign-up.
For customers and non-technical staff, inside your own product. SDK docs
Anyone can file through it. No account.
A recording that stops on its own at 2 minutes.
What went wrong, and how bad it is.
Console, network and environment, collected alongside.
A 6-digit code, so your team can write back.
For a customer on the phone, right now. Nothing to install. Recording link docs
One click collects the screen, the console, the network and the environment. Automation sorts it, and the person who reported it hears back.
Your cart
Coupon−$10.00
TotalNaN
Console 3
TypeError: Cannot read properties of null at CartTotal (Cart.tsx:118:24)Network 27
GET/api/cart200
POST/api/cart/coupon500
GET/api/user/me200
Environment
Reproduced it. The coupon takes the total below zero. The fix ships today.
It does it on the annual plan too.
0:14Same root cause as BC-3902. Check the other coupon paths.
Every automation switch is off until you turn it on, and none of them overrules a person.
A summary, a likely root cause and numbered repro steps, the moment a report lands. It runs on your own Claude or OpenAI key, on Team and Enterprise.
BC-4127 A coupon pushes the cart total below zero, so checkout throws.
BC-4126 Avatars over 4 MB are rejected before the upload starts.
BC-4125 The date picker shows the previous day for UTC−5 users.
Developers
A bug button inside your own app. Customers file the same complete report, with nothing to install.
import BugCatch from '@sphoro/bugcatch-web-sdk'
BugCatch.init({
apiBase: 'https://api.bugcatch.sphoro.com',
apiKey: 'bc_live_…',
projectId: 'prj_8f21c',
})File from a mobile app, a CI job or a crash handler. The same endpoints the SDK calls.
curl -X POST https://api.bugcatch.sphoro.com/ingest/bugs \
-H "Authorization: Bearer bc_live_…" \
-H "Content-Type: application/json" \
-d '{
"projectId": "…",
"title": "Checkout returns 500 on card payment",
"priority": "HIGH"
}'Pricing
Every limit on this page is enforced by the API, not just printed here.
For solo devs and trying things out.
$0/member/mo
One project, and nothing to add on
For product teams shipping every week.
$19/member/mo
+ $9 per additional project /mo
+ $5 per member /mo for the mobile app
For orgs with compliance and scale needs.
Custom
Seats and projects inside the contract
Yearly prices are per month, billed annually. No card form yet: we switch Team on, or send a code you redeem. Compare every limit
No. Your team uses the Chrome extension. Customers and non-technical staff use the ~4 kB SDK inside your app, so they install nothing.
Once enabled, it keeps a rolling in-memory buffer of the last two minutes and discards anything older. Nothing is uploaded until you press Rewind.
Password fields are masked by default and you can mark elements to blur. The server strips tokens, cookies, auth headers and card patterns before anything is stored.
Only what you choose to share. Comments are internal by default and shared one at a time, and the reporter is never told who the assignee is.
Every switch is off until you turn it on. It never overrules a person, and every automatic change is attributed and shows on the timeline.
Yes. The issue is created in Jira, GitHub or Linear on arrival, the BugCatch link carries the evidence, and status changes sync back.
You choose and bring the key: Claude (Anthropic) or ChatGPT (OpenAI), on Team and Enterprise. The model sees the redacted report, and tokens are billed to you at cost.
Yes. The extension captures whatever the tab shows, so nothing has to be publicly reachable. The SDK works the same way inside your app.
Install the extension and capture one bug, free forever for solo work with no card and no sales call.
Works in Chrome and Chromium browsers: Edge, Brave and Arc.